Privacy Policy

 

This Privacy Policy governs how Coventry Property Surveys Ltd collects, uses, maintains, and discloses information collected from users (each a "User") of https://www.coventrypropertysurveys.co.uk website ("Site"). This privacy policy applies to the Website and all products/services offered by Coventry Property Surveys Ltd.

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Your personal information

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Across this Site, we may collect personally identifying information from our users.
This will be in the form of:

• Contact Forms - Contacting us about services.

• Live chat

• Cookies

• Google Analytics

• Browser name

• Technical information - Type of computer, operating system, internet service provider

 

We will collect only personal identification information from Users if they voluntarily submit it to us. Users can always refuse to supply identification information personally.

 

Web browser cookies

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Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. More information is available in our "cookie policy".

 

How we use collected information

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Coventry Property Surveys Ltd collects and uses Users' personal information for the following purposes:

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To personalise user experience:
We may use the information to understand how our Users use the services and resources provided on our Website.

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To improve our Website
We continually strive to improve our Website based on the information and feedback we receive from you.

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To improve customer service

Your information helps us respond more effectively to your customer service and support requirements.

 

To send periodic emails
Users' email addresses will only be used to respond to enquiries and other requests/questions. If the User opts into our mailing list, they will receive emails that may include company news, updates, related product, service information, etc.

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Advertising on third-party websites.

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Users may find advertising or other content related to Coventry Property Surveys Ltd on third-party websites and social media platforms. The content you see may be based on your browsing habits through the Coventry Property Surveys Ltd website.

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How we protect your information

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We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

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Further to this, you will retain control of your data. Should you wish, you have the right to request that we delete any data stored on you. You can request to have this data deleted by emailing info@coventrypropertysurveys.co.uk. This right does not supersede any legal obligation we have to hold your data (for example, retaining information for anti-money laundering purposes)

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Sharing your personal information

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We do not sell, trade, or rent Users' personal identification information to others. We may share generic demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the abovementioned purposes. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have permitted us.

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Third-party websites

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Our Website may contain links to other websites that we do not maintain. If you follow a link to another website, please remember that other websites will have their own privacy policies and content, which we are not responsible for. You should check these privacy policies before submitting any personal information to these websites.

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Changes to this privacy policy

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Coventry Property Surveys Ltd can update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that you are responsible for reviewing this privacy policy periodically to ensure you are updated with any modifications.

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Your acceptance of these terms

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On visiting this Site, you will have been given the option to accept or refuse the use of cookies. You can change your preferences at any time.

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Contacting us

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If you have any questions about this Privacy Policy, contact us at:

Coventry Property Surveys Ltd

3 The Quadrant

Coventry

CV1 2DY

https://www.coventrypropertysurveys.co.uk

info@coventrypropertysurveys.co.uk

Tel: 024 7629 1555
 

This Privacy Policy was last updated in January 2024